by JohnReaves on August 2nd, 2008, 1:25 am
Dear Expert Advice, I am currently paying a 60 month car loan via Infiniti Financial Services. On October 19, 2007, I requested from Infiniti a month extension for my October 31, 2007 car payment. The extension was granted for two months, starting in October and ending in December, 2007. Meaning, I would have to pay the December 21, 2007 note. I received the extension form in the mail on October 31, 2007. The form clearly stated that it must be sent back prior to December 13, 2007. The form was sent back and received by Infiniti on December 1, 2007.The issue is, I have a late payment on my credit report for October, 2007. The statement lowered my FICO score by 60 points. I have tried via Equifax, Experian, etc. to get this remove to no avail. I have completed extension with Infiniti in the far past and never ran into this issue. Infiniti refuses to update my report to show that I was NEVER late paying my car note. I have even offered to rescend the extensions and pay the car payments but was told that my extension was granted but I sent in the form too late which absolutely makes no sense, since the form was received by Infiniti prior to the due date located on the extension form.Spoke with an attorney about this item. I was informed that since no harm was done to me (lower FICO score does not constitute harm) that there was nothing that can be done. I also also sent letters to the Attorney's Office where Infiniti Financial Services is headquarters. Have not heard from them yet.Please advise..