Help. Has lost a credit card

[NikaFiest]

Help please. One week ago I have lost the credit card on which was about 20000 dollars. In some days I have gone to bank, have written the notice on loss of a credit card and to me have restored my credit card, but on any more there was no my money. I have addressed in bank, they have told, that you have drawn out money though I did not make it. Help please, that to me to make, any service chase credit card can eat. Thanks, I wait for a response!Help please.